FAQs - Hardness Testers

I have an auditor asking for software verification documentation and Instron accreditation information. Where can I find this information?

Instron software verification documentation, accreditations and certificates can be viewed and downloaded here

What are my technical support coverages and options?

You have four options:

Purchase a System Support Agreement. This provides you with priority in the call queue, remote access to our engineering staff, discounts and additional services for one full year.
Sign-on to our Consultation Service line. This Fee based support provides you with priority in the call queue for those times that you just specific help.
Limited Free Technical Support on a call back basis.
Schedule a Field Service Engineer to visit your site.